Frequently Asked Questions

Contact US

Call: 541-347-5873
Email: weborders@bandondunesgolf.com
MON – FRI 8:30 AM – 5:00 PM PST
*Closed on major holidays

57744 Round Lake Rd, Bandon, OR 97411

Check out our shipping page for any shipping related questions. 

What is your return and Exchange Policy?

Check out out Return and Exchanges page to learn about our policies. 

How do I redeem a gift card online?

To redeem a gift card on the online store follow the steps below:
1. Call the online store at 541-347-5873 or email us at weborders@bandondunesgolf.com
2. Have a list ready of the items you would like to purchase. Or email us a screenshot of your cart.
3. We will plug in the gift card on our end.

Do you offer e-gift cards?

We don’t offer e-gift cards. However, we offer physical gift cards available for purchase online. Gift cards are available in denominations from $25 to $1,000, and can be used while on property in any of our retail shops for golf or merchandise, any food and beverage outlet, or hotel rooms.

Can I purchase an item online and have it delivered to the resort?

We are happy to hold your item at the resort if you’re planning a trip. Please contact our team to facilitate the delivery: Call us at 541-347-5873, or email us at weborders@bandondunesgolf.com.

 

How do I sign up to hear about new products and other news?

At the bottom of our website under “Stay Connected”, click on sign up. You can also follow us on social media to stay up to date on news from the resort and the online store.  

Melin hat box promotion:

Promotion timeline:

  • Available until out of stock. 
  • Orders placed prior to 06/03/2025 are not eligible for a free hat box

Promotion details: 

  • Purchase any three Melin hats and receive a complimentary hat box. The hat box will automatically populate in the cart after three Melin hats are added.
  • If no progress bar shows up and no hat box is added this indicates that the hat boxes are either out of stock or the promotion has ended. 

Notes: 

  • This promotion is only eligible for new orders. Orders placed prior to June 3rd, 2025, are not eligible.
  • Changes: The promotion details are subject to change and may be cancelled at any time without notice. 
  • Purchase location: This promotion only applies to orders placed on bandondunesgolfshop.com.